Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

When you visit our website or engage with our services, we may collect personally identifiable information (PII), including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address (if applicable)

  • Payment details (if applicable)

1.2 Non-Personal Information

We may also collect non-personally identifiable information automatically when you visit our site, such as:

  • Browser type

  • Device type

  • IP address

  • Pages viewed on our website

  • Referring/exit pages

  • Date and time of visits

  • Demographic information

This data helps us improve our website and provide you with a better experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our website and services

  • To communicate with you (e.g., responding to inquiries, providing updates)

  • To process transactions (if applicable)

  • To send marketing and promotional materials (if you have opted in)

  • To improve the functionality of our website and services

  • To comply with legal obligations

3. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and business (e.g., payment processors, hosting providers, email service providers). These service providers are required to protect your information and may not use it for other purposes.

  • Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze site usage.

You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your personal data (subject to applicable laws)

  • Withdraw consent for data processing at any time (where consent is the basis of processing)

  • Object to certain data processing practices (e.g., direct marketing)

If you wish to exercise any of these rights or have concerns about your data, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.

9. International Data Transfers

If you are located outside of Australia, please note that we may transfer your personal data to Australia, where our servers and database are located. By using our website and submitting your information, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.